The Personal Finance Officer collaborates within the Growth and Marketing department in establishing the successful launch of new products and services as developed under the Executive Advance portfolio to meet the needs of existing and new Quickstop customers. The PFO additionally is responsible for managing the sales of all Executive Advance products and services to ensure consistent profitable growth in sales/loans revenues through effective and efficient planning and customer satisfaction based on quality of service delivered. The position requires travel within Barbados to meet with prospective and existing clients on a regular basis. This is a full-time position with remuneration based on a minimum salary plus commission earned.

Primary Duties and Responsibilities:

• Identify and develop leads for the Executive Advance and eventually Business Advance products.
• Effectively and efficiently plan the sales visits with potential business leads and individual prospective customers in your target market areas.
• Market Executive Advance products and services via social media and face to face interaction
• Launch and sell new products & services that have been designed, vetted and approved by management.
• Meet and exceed established sales targets.
• Where applicable, meet with potential ‘Secure Installment’ loan employers and set up Salary Deduction Agreements.
• Make on site visits to potential clients and process/issue loans in adherence with company policies and procedures.
• Prepare Sales Report ensuring it is accurate and delivered on a timely basis.
• Respond to inquiries and concerns by phone, electronically or in person.
• Generate, contact, and track progress of potential individual customer and business leads
• Perform outbound sales calls to prospective and existing customers.
• Ensure accurate customer records are kept and filed according to standard operating procedures.
• Assist Credit, Marketing and Leadership team in monitoring competitors, market conditions and product development.
• Assist Credit, Marketing and Leadership team in conducting market survey and research that may be necessary for feasibility study of a new product.
• Meet and exceed established sales and conversion targets.
• Any other duties assigned from time to time

Professional Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements that follow are representative of knowledge, skills and/or abilities required.

Education

A minimum of Associate’s Degree in Business (Honour Roll) from a recognized institution.

Work Experience

Minimum of 3 years experience in sales in Financial Services industry.

(Equivalent combination of education with work experience will be considered.)

Knowledge/Skills/Abilities

• Excellent sales and negotiation skills
• Driver’s License
• Proficient in using Microsoft Excel, Word and PowerPoint
• Excellent language and communication skills – spoken and written English.
• Ability to pay attention to detail and ensure high level of accuracy
• Ability to complete tasks in accordance with priorities, address multiple demands and meet deadlines
• Ability to work independently and take initiative to solve problems
• Ability to use judgment when dealing with confidential information
• Must be organized in planning and approach with customers
• Good analytical skills
• Good interpersonal skills
• Proven sales skills

Attitude and Behaviours

• Respect for confidentiality and discretion
• Self-motivated
• Self-disciplined
• Self-accountable
• Team player
• Flexible
• Honest
• Trustworthy
• Sound work ethics

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to move about in an office environment as well as working outside the office environment for extended periods of time. The position requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports to others. The incumbent will be required to travel on the job.

Working Environment:

The Personal Finance Officer will be equipped with standard office equipment (e.g. desk, computer, printer, calculator, etc.). The office area will be at an average temperature and will have a low to moderate noise level. This position would be stationed indoors for approximately 30% of the time and outdoors for approximately 70% of time for business or travel purposes.